Survey

Dealer Name:

About You:

Is this purchase your first new boat? *
Did you consider any other brands in your shopping process? *

Type what brands if answer “Yes”
When did you decide this was the right boat for you? *
Where did you first see this boat? *

Type explanation of “Other”
What was the deciding factor for choosing our brand? *

Type detail if answered “Features”
How many people will you normally have on your boat? *
How will you use your new boat most of the time? *

Type description if answered “Other”
How many times per month do you plan to use your new boat? *
What water type is your primary usage? *
Do you currently own another boat? *

If “Yes” type of boat(s) owned

About Your Dealer:

How was your overall sales experience with your dealer? *
How likely are you to refer your selling dealer? *
How satisfied were you with the overall model selection/inventory at your selling dealer? *
How satisfied were you with the overall professionalism of your dealer? *
How satisfied were you with the overall cleanliness of the dealership? *
How well do you think the dealer explained the documents and information you signed? *
How satisfied were you with the time it took to complete your purchase? *
How likely are you to have your new boat serviced with your selling dealer? *
How satisfied were you with the dealer’s final delivery process? *
Did the dealer provide an explanation of features and benefits with a demo how to use them? *
Did the dealer provide you with a thorough tour of their dealership? *
Did the dealer introduce you to their Parts Manager? *
Did the dealer introduce you to their Service Manager? *
Did the dealer answer all your questions regarding your new boat? *
Was the dealer knowledgeable about your boat? *
Were you offered a sea trial? *
Were you offered an on-water delivery? *
Did the dealer thoroughly explain the warranty? *
Did the dealer explain the 90-day free Sea Tow trial? *
Have you received a follow-up or thank you from the selling dealer since your purchase? *
How satisfied are you overall with your boat? *
How satisfied are you with the fit and finish of your boat? *
How satisfied are you with the performance of your boat? *
How satisfied are you with the price or deal on your boat? *